insights
From Replacing Nurses to Retaining Them: Rethinking Home Care Growth
Hiring one nurse per week isn't a growth strategy — it's the pace needed to outrun 30%+ annual attrition.
By Melinda Phillips · 2026-04-11
Editorial Contributor
Melinda Phillips
Home Center of Excellence
Melinda is a CEO and executive coach with over two decades of experience scaling organizations, developing leaders, and driving transformational change. She specializes in helping healthcare leaders navigate AI strategy, build high-performing teams, and align execution with vision. She is passionate about empowering leaders — especially women — to lead with confidence and impact.
Contributed Posts
insights
Caregivers Don't Want Learned Empathy — They Want to Feel Known
Caregivers don't want "learned empathy" — they want to feel known. AI doesn't replace human connection. It helps leaders deliver it consistently, at scale.
By Melinda Phillips · 2026-04-10
insights
The 2,000-Hour Ceiling: Why Great Operators Hit a Growth Wall
Many home care offices plateau around 2,000 hours per week — the limit of what one strong operator can manage.
By Melinda Phillips · 2026-04-09
insights
Are You Unintentionally Deleting Your Future Workforce?
A lesson for home care leaders on why the 90-day “inactive” rule quietly limits growth and how to fix it.
By Melinda Phillips · 2026-04-08
